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How does scheduling a helpdesk session work?

The Mental & Lifestyle helpdesk provides direct access to qualified psychologists within business hours by directly scheduling an appointment in our calendar. Fast, secure and anonymous (employer receives no information).

Follow these steps:

  1. Open the prevention platform using the link you received from your employer or within Teams (if available within your organization).
  2. Go to “Helpdesk.
  3. Choose either the Mental Helpdesk or the Lifestyle Helpdesk.
  4. Make the choice of a “1st consultation” or a “follow-up consultation.
  5. Choose a date and time and you will immediately receive an invitation to put in your calendar.